FAQ's

Please feel free to scroll down and read all our frequently asked questions, or simply click on the one you're interested in from the list below and be taken straight there.

If you have a question that is not listed here, or you need clarification on anything to do with Mayhem Paintball Games, feel free to email us via our Enquiries Form or just give us a call on: 01708 688517 or 0207 600 5030

 


Q: Is it safe?
A: Paintball is very safe. Mayhem is fully insured and has been running since 1987 and we have an impeccable safety record. Our goggles are double glazed as standard, so they don't fog up, and we have to get our goggles tailor made because our specification is so high. Our goggles are extremely comfortable, unlike other paintball site goggles, they have a double glazed thermal lens and offer great protection. Our fully trained safety marshals - at a ratio of 1 per 10 players - is a considerably better ratio than 90% of other paintball sites.  Each playing area also has its own safe area, so you can take your goggles off and get them cleaned in between each game (which is unique to Mayhem) so you're not in your goggles all the time.  As comfortable as our goggles are, it's still nice to take them off in between games in complete safety. For more information about safety, see our Is Paintball Safe? page.


Q: How old do you have to be to play?
A: All players must be at least 12 years old to play (or Year 7 at school )  - this is an industry standard backed up by the UK Paintball Sports Federation.  If anyone is younger than year 7 at school we would recommend Outdoor Laser Tag which is exactly the same as paintball but without the projectile.  We would suggest that any site offering paintball to under 12's is not regulated by the United Kingdoms Paintball Sporting Federation (UKPSF), Mayhem Paintball's UKPSF accreditation number is acc1010, we don't believe paintball equipment is designed (especially the goggles) for under year 7.


Q: How far in advance of my intended date must I book?
A: Mayhem has a huge capacity so you can book last minute, but I would recommend booking 2 weeks prior to when you want to play, by emailing us us, calling us on 01708688517 or you can book online now here.  If there is space and you want to play the very next day, we will always try to accommodate you but booking early does help avoid disappointment.


Q: How many people do we need to play?
A: To play paintball anything from 1 - 450 people!  If you would like to play paintball on your own or just with a few friends, no problem, we'll join you together with a suitable group of people for you to join.  Team sizes are normally around 10-15 players.  If you want a private match you need 20+ people, you'll also be able to form 2 teams of 10+, and play ONLY against each other all day long, with our staff looking after you and taking you around the playing areas.  With a private game, if you have any requests just let us know, as we are even more flexible.  However, if you prefer you can play against another group of the same size. Our site capacity at Mayhem Paintball is 450, so if you have 449 friends that want to play paintball, bring them along!


Q: Is there a deposit I need to pay?
A: We ask that a £10 a head deposit is paid at least 10 days before you play, if its a last minute booking we will still try and accommodate you, so call us and we will try and book you in.  Although we are not strict on the 10 day rule, we do require your deposit as soon as it is possible as we can get fully booked.  We accept deposit payments over the phone via all major credit/debit cards.  Please note all pre-pay packages must be paid in full at least 3 days before the event.


Q: What should I wear to play?

A: We would recommend making sure that you are comfortable during the day, so if you wear layers of clothing, either tracksuit bottoms or old jeans and a long sleeved top.  It's also a good idea to bring a jumper or hoodie too, since you can always take it off if you get too hot.  Mayhem supplies camouflage overalls which are worn over the clothes you arrive in, and should keep your clothes clean.  If it's cold bring a woolly hat and a pair of gloves or you can buy them at mayhem from £2.50.  It's advisable not to wear balaclavas or hoods as the heat is pushed in to your goggles.  In terms of footwear, boots are ideal, or old trainers with ankle support are good. If you still have some questions, check out our more in-depth answer here.


Q: What are the games like?
A: Mayhem is very unique, we have 16 different playing fields, each has it own different story with a variety of different missions and objectives.  We play a wide variety of missions, traditional paintball games such as Capture the Flag and Attack and Defend, to new COD based games such as Search and Destroy and Domination.  One game normally lasts about 15-20 minutes, depending on how long it takes for you to complete your objective. For more details of each individual game, please visit the Scenarios Page


Q: What fields do you have?
A: Mayhem has the best playing fields, we have 16 different playing areas with real Russian Battle-Tanks, Planes Helicopters, Forts, Towns, Call of Duty replica maps, the infamous Urban and much much more. For more details of each individual game, please visit the Scenarios Page


Q: How much does it cost?
A: The cheapest way to play is to do the pre-pay packages as you get a far better deal for paying in full before you come to play.  For full pricing information please go to our Prices page.  To give a general idea, students and under 18's will pay £9.99 each plus paintballs, and adults pay £12.50 each plus paintballs.  Paintballs are sold on the day at £5.99 for 100 paintballs in any quantity.  We suggest that the average player will use around 500 balls in a day, and discounts are offered for large bookings.


Q: Am i going to need more paintball's?
A: Paint usage differs from person to person but we normally say for a full day under 18s/students will use about 500 balls and adults will use 600 paintballs.  If you are paying for a group (typically a kids birthday party) then it is common to allow 200-300 paintball's per child, after that they can purchase their own if they need more.  You can also view our Pre-Pay packages at the bottom of our prices page.


Q: What's involved in a day?
A: Here is a link to our itinerary for a full days paintballing at Mayhem Paintball, please refer to our What's Involved page, however we are flexible so if you need any amendments please feel free to ask.


Q: Can i bring my own Paintball's?
A: No. If you have previously been to mayhem and have had a bag of unused paint signed out by one of our staff, you can use them by all means, otherwise only paint purchased at Mayhem can be used.


Q: Do you have pre-pay packages?
A: Absolutely, you can view our Pre-Pay packages at the bottom of our prices page.


Q: Will my kids be playing against a group of adults?
A: No. We always try to keep similar age groups together. As it is not possible to play a game of paintball with much less that 10 players aside, we do have to join various groups together, it is possible that a small group of 12 year olds may be playing a group of (for example) 13-14 year olds, but not a bigger age gap than that.


Q: Does it hurt?
A: We've answered this age-old question for you on a dedicated page. In a nutshell, we suggest that everyone wears baggy trousers or jeans (we also give out free chest and back protectors suitable for women). When you're wearing your overalls, a hit from a paintball can give you a bruise but when you're running around and the adrenaline is pumping, it really isn't that painful. We have annual trips for 12-year-old girls every year, and they always come back! 


Q: You advertise a free tube pick up service, how does that work?
A: We have 3 x 16 seat minibuses we use to collect players from the local tube station, Theydon Bois on the Central Line.  When you're on the train, just give us a ring when you are at the station directly before Theydon Bois, and by the time you get there, we'll be waiting outside Theydon station for you!


Q: What time should we arrive on the day that we are playing?
A: If you are playing on a weekend, then arrive at about 9am if you are playing on a weekday then you should arrive about 9:45 - this is of course unless you have arranged to play at a different time.


Q: What time does it usually finish?
A: Normally people arrive at 9 am and finish about 3:30pm, We are flexible and can tailor make the day to your needs, we also offer evening games as well for groups of 20+ players.


Q: Do you serve lunch?
A: Yes, we have a canteen that serves a variety of food at lunchtime including vegetarian and halal options.  We also have vending machines for food and drink available throughout the day.  To give an idea of price, cans of drink are 70p and a cheeseburger with salad and garnish is £2.  You can also bring your own food and drink if you wish.


Q: Do you currently have any job opportunities?
A: Depending on the time of year, we do look to recruit and extend our team with new members.  Applicants need to be 17 or over and simply send us an email (with a CV attached) explaining why you'd like to join Mayhem Paintball.